While many are happy that the Galaxy Buds3 Pro is back on sale from Samsung, there are those who think it's best for the Korean company to kill off this newly launched product.
To find out why the Galaxy Buds3 Pro is being criticized, let's turn to the opinions of users who have experienced the product on Reddit. Although there are extremely high praises for this headset, the design of the product is really divisive among users because it has a strong style of Apple's AirPods Pro.
Galaxy Buds3 Pro is not only accused of copying Apple's AirPods Pro....
What’s more frustrating is that many buyers have started to complain about the headphones, as the build quality is completely unacceptable for a product that’s marketed and priced as “ultra-premium.” Is it acceptable to pay $250 for a top-of-the-line pair of headphones only to have them break without any warning or apparent reason? How frustrating would it be to order a white model and receive one that’s stained blue and can’t be washed off?
But things don’t stop there. Samsung has apparently acknowledged the issue and is temporarily suspending sales of the Galaxy Buds3 Pro to fix it before resuming sales this week. The problem is that the company has yet to clarify the root cause of the issue, nor the exact steps it plans to take to avoid similar issues in the future.
...but also have quality problems.
Essentially, customer confidence is really shaken by the unclear conclusions. Furthermore, even if you order now, the expected delivery date for the Galaxy Buds3 Pro has been extended to September 20, far from the original plan of July 24. If you search for them on Amazon, they are nowhere to be found, and if you search for “Galaxy Buds3 Pro Amazon” on Google, you will find the address to buy the Galaxy Buds3 and Buds2 Pro. The same problem is happening at Best Buy.
In short, the Galaxy Buds3 Pro supply situation in the US is still unclear, which suggests that something is really wrong with this product.
Is something still wrong with the Galaxy Buds3 Pro when customers have to wait until September 20 to receive their goods?
It’s unclear how good the Galaxy Buds3 are, but the number of ratings from buyers on Amazon for the earbuds is 2.6 stars — an unacceptable number for a high price of $180. That doesn’t mean users should boycott the Galaxy Buds3 Pro, of course, but there are more trustworthy options on the market. As for Samsung, some people think the company should stop selling the product until it can clearly explain the cause of the problem. That said, customer trust is important for a product, especially after it has caused so many users to be upset.
This year, the company is expected to revamp the design of the earbuds, bringing a stem design and ditching the in-ear design on the Galaxy Buds3 series. Similar to the Apple AirPods, the new design has been leaked multiple times, in fact, it has appeared on Samsung 's own Members app . One of the leaks said that the earbuds will support pinch and squeeze gestures. Last month, the alleged retail box of the Galaxy Buds3 even appeared online, highlighting all the details about the upcoming earbuds.
Now, an unboxing video and a few images of the alleged Galaxy Buds3 series have surfaced online, courtesy of OnlyTechAE. The video and images posted on X show the Galaxy Buds3 in white and black. It's unclear whether the earbuds were purchased from a retailer.
The image is said to be of the Galaxy Buds3 that Samsung is about to launch.
The images and videos reveal a new charging case designed with a transparent lid - a rather unusual element for Samsung. The charging case has Galaxy Buds3 stem-shaped housings inside that appear to have Blade Lights, with the stems also having an angular design, unlike traditional earbuds that have a more rounded shape.
Previously, a leak said that the Galaxy Buds3 Pro could be sold for $335 (VND 8.52 million) in Europe. However, a redditor named Plastic_Development1, who bought the Galaxy Buds3 Pro and posted pictures and a brief description of the headset, said that the amount he spent was only $250, meaning the standard version will be sold for much less.
Additionally, pre-ordering the Galaxy Z Flip6 or Galaxy Z Fold6 will entitle users to receive free Galaxy Buds3 Pro headphones.