There's a little-known way to completely reboot your Samsung TV when the usual way doesn't work.
Samsung TVs use the Tizen operating system which is highly rated for its stability. However, in some cases, users may encounter problems when restarting the TV, resulting in the TV not being able to operate normally. This article will show you how to fix the error of not restarting your Samsung TV simply and effectively.
Reason
According to records, in some cases where Samsung TVs cannot restart, it may be due to the influence of soundbars connected via HDMI-ARC/HDMI-eARC. When using the same remote control for both the TV and sound bar, holding down the power button to restart the TV may not be effective due to signal conflicts.
The problem of not being able to restart the Samsung TV may be caused by the soundbar.
How to fix
- To fix this error, follow these steps:
- While the TV is on, turn off the soundbar manually using the power button on the soundbar or the speaker's separate remote.
- After turning off the speaker, hold down the power button on the TV remote for a few seconds until the Tizen logo appears on the screen.
Note:
This fix only applies to cases where the error is caused by the soundbar. If the TV still cannot restart after performing the above steps, you should contact a Samsung authorized warranty center for support.
To avoid a similar situation in the future, you should use a separate remote control for the soundbar instead of using the same remote control as the TV.